FAQ – Furious Bootcamp

FAQ

SIGN UP

1. How do I sign up?

You may sign up by clicking on the "My Account" menu located on the top right of the homepage.

2. Can I purchase any packages without signing up?

It is a requirement to sign up or have an account in order to purchase a package or book a spot on the schedule.

3. Can I use my friend’s name to sign up?

It is recommended that you sign up using your own details for data privacy and protection purposes.

CLASSES

Classes are divided into 3 studios: The Bootcamp, FItness Heist & TronCycle.

The Bootcamp

Consist of :
Yoga -Normal Flow, Gentle Flow, Hatha Yoga, Restorative Yoga
Pilates Zumba
Furious Tone (Body Tone with equipment)
Furious Pump (Body Pump with equipment)
Booty-Camp (Booty & Abs Focus)

Fitness Heist

Consist of HIIT Classes focusing on:
Full Body
Leg Day
Basic HIIT

TronCycle

Indoor Rhythmic Spinning of different level:

Beginners Foundation (Level 1)
Suitable for: First Time Riders, Riders with experience 5 classes & below, Riders who want to refresh their basic ride skills.

What you will learn: 1. Proper riding posture 2. Basics of riding to rhythm and beat 3. Basic upper body movements - 4 P's (Push, Press, Pump, Pulse) 4. Bounce and tapbacks

Beginners (Level 2)
Suitable for: Riders with experience 10 classes & above, Experienced riders who want to refresh their basic ride skills.

What you will learn: 1. Riding on Single time beats 2. Basic upper body movement Combos 3. Sprints

Beginners (Level 3)
Suitable for: Riders who mastered Level 2 Beginners, Experienced riders who want to refresh their basic ride skills.

What you will learn: 1. Riding on Single Time beats 2. Basic to Double Time beats 2. Upper body movement Combos 3. Sprints and Double Time

Beginners (Level 4)
Suitable for: Riders who accomplished level 3 and want to gauge if they are ready for the Troncycle Intermediate levels.

What you will learn: 1. Riding on Single Time beats 2. Riding to Double Time beats 2. More complex Combos 3. Sprints and Double Time

TronCycle
Suitable for: Riders who have mastered the Beginners level 3 and 4, Experienced riders

Intensity and Design of Class is based on each instructor. Challenge yourself to keep improving and build your growth, stamina and endurance and each class.

PURCHASING A PACKAGE

1. Where do I purchase a package?

You may purchase a package by clicking on the "BUY NOW" menu located on the top right of the homepage. You may only buy class packages online. For Gym Membership, purchase can only be made at the front desk.

2. Which package should I get?

All-Furious Trial Pass - For first-timers who would like to try out all classes including the gym. These package consist of Unlimited classes to the Bootcamp and HIIT classes. Additional 4 gym pass and 4 TronCycle pass are given.

First Time Furious - For first-timers who would like to try out any of our classes. This package consist of 3 universal credits where you may try any 3 classes in 1 month.

Furious Classes Membership - For those who love the All-Furious Trial pass or for those who want Unlimited classes to the Bootcamp & HIIT classes. Choose among a 6 months subscription plan, 6 months or one year membership.

Furious Classes Credit Package - Credit basis for all classes in the Bootcamp and Fitness Heist only.

RIDE & CLASSES Membership - Unlimited RIDE & all classes. Choose among a 6 months subscription plan, 6 months or one year membership.

Furious Monthly Credits Plan - Credits on a monthly basis usable for all classes. Credits can be rolled over to the following month. Terms & Conditions applies.

Furious Credit Packages - Shareable credits with your friends and family usable for all classes.

3. Are there any expiry dates for the packages?

Yes, each package will have an expiry date which is reasonable and timely for the amount of credits the package has. You are advised to use all credits within the expiry date as leftover credits will not be refunded, transferred to another account or brought forward to the next cycle.

4. May I share the package with my friends?

Yes, you may share the package with your friends if you purchase the Furious Credit Packages. All other packages are non-shareable.

5. Do I need to key in my credit card details when purchasing the packages?

Yes, you are required to use your credit card for payments made during your online purchase as this is the only payment mode available. Rest be assured, your details are kept private and confidential and will not be disclosed.

6. Can I purchase the package over the counter?

Yes, you may purchase your packages over the counter using cash or credit card term although we highly encourage you to purchase online for your convenience.

BOOKING A CLASS

1. How do I book a class?

You may book a class by clicking on the "SCHEDULE" menu located on the top right of the homepage.

2. How many credits is deducted for a class?

Each class is worth one credit unless stated otherwise. 1 CLASS = 1 CREDIT

3. Which classes can I book with my credits?

You may book any class across all studios unless stated otherwise.

4. Can I share the credits with my friends?

Yes, you may share the package with your friends if you purchase the Furious Credit Packages. All other packages are non-shareable.

5. How many spots can I book for a class?

If you purchased the Furious Credits Package, you are able to book as many as up to 7 spots for each class for you and your friends. For other series and packages, you may book one spot only for yourself.

6. Can I cancel a class after booking?

Yes, you may cancel your spot up to 6 hours before the class starts. Your credits will be refunded back to your account. Any cancellation within 6 hours of the class will be considered as late cancellation and your credits will not be refunded.

ROLLOVER / “CARRY FORWARD” CREDITS

A more flexible, affordable and sustainable monthly option for you!

You may choose to carry forward your credits by meeting ALL the conditions as below:

1. Only applicable for Furious Monthly Credit Plans.

2. You are required to renew the monthly subscription plan (equal or higher plan) in the following month (maximum one week gap in between previous and upcoming plan).

3. You can roll over up to all unused credits of the subscription plan.

4. Credits can only be rolled over one time for each subscription period only.

(Example: March unused credits can be rolled over to April. If The March credits are not fully utilized in April, the credits will not be able to be carried forward to the following month of May. However, you may carry forward April credits to May instead. Thus we suggest that you utilize the carry forward credits first before utilizing the subscription credits for the month.)

5. If you do not renew the subscription plan within one week of the current plan’s expiry, all unused credits will be forfeited and not allowed to carry forward.

6. You are required to submit the request form online to carry forward credits once you have renewed your subscription for the following month (within one week of renewal).

7. All conditions above must be met for the rollover of credits. The Management reserves the rights to reject your request if any of the conditions above are not met.

If you require to cancel your subscription plan, submit an online form here.

1. You may cancel your subscription plan provided that you give a minimum of one month notice beforehand.

Example: Your auto renewal date is on the 15th day of each month.
Scenario A: You request for cancellation on or before the 15th of Month 3.
Result A: Your effective date of cancellation will be on the 15th of Month 4. (Meet minimum requirement of one month notice)
Scenario B: You request for cancellation after the 15th of Month 3.
Result B: Your effective date of cancellation will be on the 15th of Month 5. (You are required to renew Month 4 to meet the requirement of one month notice)

2. Cancellations can only be done on the effective date of renewal.

(Example: If your auto renewal date is on the 15th of each month, cancellation will only be effective on the 15th day of the month.)

3. You are required to submit a request form online to cancel your subscription plan.

4. The Management reserves the rights to reject or amend your request if any of the conditions above are not met.

WHAT TO EXPECT IN A CLASS

1. What should I bring to my class?

You are encouraged to bring along:
A clean towel to wipe your sweat
A bath towel
Water Bottle
A pair of socks
Yoga Mat (optional for mat workouts as mats are provided)
Clean clothes to change after class

2. If I am pregnant, may I attend the class?

You are strongly encouraged to obtain clearance from the doctor or any medical experts before attending the class.

3. If I have any injuries or physical discomfort, may I attend the class?

You are strongly encouraged to obtain clearance from the doctor or any medical experts before attending the class. If you experience any illness during your exercise session, please notify our staff or instructors immediately.

4. What if I’m late to class?

Late comers will be denied entry and credits will not be refunded.

5. How many spots can I book for a class?

If you purchased the Furious Credits Package, you are able to book as many as up to 7 spots for each class for you and your friends. For other series and packages, you may book one spot only for yourself.

6. Can I cancel a class after booking?

Yes, you may cancel your spot up to 6 hours before the class starts. Your credits will be refunded back to your account. Any cancellation within 4 hours of the class will be considered as late cancellation and your credits will not be refunded.